The currency used is the Australian Dollar (AUD).

Payments can be made using Visa and Mastercard.

Cash, cheques, bank transfers, and cash on delivery are not accepted.

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II. Payment Process

• Verification of order information, including products, quantities, total amount, as well as applicable taxes and duties.

• Confirmation of the delivery address, followed by entry of credit card details.

• After submission, the system encrypts the information and performs an immediate verification.

• If the payment is successful, a confirmation email is sent; if unsuccessful, you may retry the payment or contact customer support for assistance.

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III. Payment Security

• All transmitted data is protected using TLS encryption.

• Transactions are processed through a platform that complies with PCI-DSS standards.

• No credit card information is stored, and all data processing follows GDPR requirements.

• Security protocols are regularly updated to maintain a stable and secure payment environment.

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IV. Prices and Taxes

• All prices are displayed in AUD and include applicable taxes.

• Customs duties and the Australian Goods and Services Tax (GST, 10%) are included under DDP terms.

• The amount paid is the final amount, with no additional charges upon delivery.

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V. Refund Policy

Once a return is confirmed, refunds are generally processed within 1–3 business days.
Depending on bank processing times, the refunded amount may appear in your account within 3–7 business days (subject to banking procedures).

Refunds are issued to the original payment method used, Visa or Mastercard.

In the event of a delay, providing the order number and transaction receipt will allow us to assist with proper tracking.

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VI. Customer Service

Address:  4755 WALDEN CIR APT A,ORLANDO,FL,,32811-7134,US

Email: care@decofurni.com

Phone: +1(530)201-5160

Business Hours:
Monday to Friday, 9:00–12:30 and 14:00–18:00 (CET)