This platform offers online sales of furniture products to consumers.

All prices are displayed transparently and include applicable taxes and duties in accordance with the stated delivery terms.
Orders are shipped under DDP (Delivered Duty Paid) terms, with no additional charges required upon delivery.

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II. Shipping and Logistics

Business Address:4755 WALDEN CIR APT A,ORLANDO,FL,,32811-7134,US

Carriers: DHL, FedEx, UPS

Dispatch time: 1–3 business days after payment confirmation

Estimated delivery time: 6–10 business days

All parcels are shipped from the United States with full tracking available.

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III. Taxes and Customs Duties

• Prices already include applicable duties and taxes under DDP terms.

• Each shipment is accompanied by a commercial invoice and the necessary customs documentation.

• Packaging and labelling comply with relevant international standards.

• Under DDP delivery, customers are not required to complete any customs procedures or pay additional fees.

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IV. Right of Withdrawal and After-Sales Service

In line with applicable consumer protection regulations, customers may exercise the right of withdrawal within 30 business days of receiving the goods.

Full details of the procedure are available on the Returns, Refunds, and Exchanges Policy page.

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V. Payment and Data Security

• Payments are processed through a platform compliant with PCI-DSS standards.

• No banking or card details are stored by us.

• Website browsing and transactions are secured using HTTPS (TLS encryption).

• Personal data processing complies with GDPR requirements and is limited strictly to order fulfilment and customer service purposes.

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VI. Contact Details

Address:  4755 WALDEN CIR APT A,ORLANDO,FL,,32811-7134,US

Email:   care@decofurni.com

Phone: +1(530)201-5160

Business Hours:
Monday to Friday, 9:00–12:30 and 14:00–18:00 (CET)

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VII. Governing Law and Dispute Resolution

Any disputes will first be addressed through amicable resolution.

If no agreement can be reached, disputes will be submitted to the competent courts in accordance with applicable laws.

Transactions and contractual relationships are governed by the relevant consumer and commercial laws, together with applicable international and European regulations where required.

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VIII. GDPR Representative – Article 27

In accordance with Article 27 of the GDPR, an EU-based representative has been appointed to handle requests relating to data access, rectification, deletion, or restriction of processing.

Contact：+1(530)201-5160

Requests are handled during normal business hours.